Privacy Policy

Effective date: 2 September 2019

VATfaqs.com (“us”, “we”, or “our”) operate the https://vatfaqs.com website (hereinafter referred to as the “Service” or “Community”). 

We respect the privacy and personal information of our users (“user”, “member” or “you”) and always use personal information in a sensible and responsible way. As such, we limit the amount of personal information that we collect, the time it is retained and how we us this information. When processing personal data we act in accordance with the EU General Data Protection Regulation (“GDPR”) and other relevant data privacy legislation.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use policy.

Information Collection and Use

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  1. Email address
  2. First name and last name
  3. Phone number
  4. Address, State, Province, ZIP/Postal code, City
  5. Cookies and Usage Data

Given the nature of the Service, the personally identifiable information (“Personal Data”) you provide upon sign-up / registration to the Service or that you share at your own discretion, is incidental to our overall Service offering. Accordingly, your personal information will be processed in order to determine your identity when you sign-up or sign-in to use the Service. Other typical types of personal information we process on a frequent basis are profile nicknames, professional affiliation, brief biographies and links to your social networks. Information that you choose to add to your public profile, at your own discretion and initiative, will be accessible to other users of the Service.

Should you wish to change or remove any of your personal information, you can do so via your account settings or by sending an email with your request to [email protected]

Under no circumstances will your personal information be provided to third-parties unless we are obliged to do so by law, by a court order or when you have consented to this. Please refer to the sections below in situations where derivative data, aggregated data or anonymised personal data may be provided to third parties for the purposes of data analytics or for the purposes of providing personalised advertising.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  1. Session Cookies. We use Session Cookies to operate our Service.
  2. Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  3. Security Cookies. We use Security Cookies for security purposes.

Use of Data

We use the collected data for various purposes:

  1. To provide and maintain the Service
  2. To notify you about changes to our Service
  3. To allow you to participate in interactive features of our Service when you choose to do so
  4. To provide customer care and support
  5. To provide analysis or valuable information so that we can improve the Service
  6. To monitor the usage of the Service
  7. To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  1. To comply with a legal obligation
  2. To protect and defend the rights or property of VATfaqs.com
  3. To prevent or investigate possible wrongdoing in connection with the Service
  4. To protect the personal safety of users of the Service or the public
  5. To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Social Login (“third party networks”) 

With a view to simplifying the sign-in and sign-up process, you may elect to sign-in or sign-up to the Service through permitted third party networks (e.g. LinkedIn, Twitter, Facebook, Google etc), in order to connect your existing social network profile / account with the Service. If you elect to sign-up through or connect through permitted third party networks, we receive certain profile and basic account information about you from these permitted third party networks (i.e. basic account information, including your name, email, country / city and profile picture URL, as well as other information that you choose to make public).

These permitted third party networks may also appear in your profile. The specific information provided is determined by the particular social network. In all cases, the permissions page for the relevant permitted third party network will describe the information being shared. You should consult their respective privacy policies for information about their practices.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us at [email protected]. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: [email protected]